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Technical Support

Need help accessing your course or logging into TrainingArc?

We're here to help.

If you are experiencing technical issues with the TrainingArc platform or your course access, please contact our support team using one of the options below.

We respond to all inquiries within one business day (Monday–Friday).

Phone Support

Toll-Free:

1-833-540-6662

Support Hours:

Monday to Friday

8:00 AM – 4:00 PM MST

If your training is time-sensitive (e.g., compliance or onboarding) and you are unable to access your course, please call during support hours for immediate assistance.

Submit a Support Request
To help us resolve your issue quickly, please complete the support form below with as much detail as possible.

The email address used to register for your course

Include any error messages, steps you took, or other relevant details

Please include:

  • Your full name
  • The email address used to register
  • The name of your course
  • A brief description of the issue

Frequently Asked Questions

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